“You don’t need a degree to succeed, but you do need a map,” says Matt Sigelman, President of Burning Glass Institute, a labor market analytics firm that studies the future of work and workers. Most Americans agree, saying they want to find pathways to good jobs and a career, according to the Career Optimism Index 2024.
This nationally representative survey of U.S. workers and employers, sponsored by the University of Phoenix Career Institute, reports that most current workers say they need support setting career goals (51%) and identifying job options that match their skills and interests (53%). It also found perception gaps of roughly 25 percentage points between workers and employers when asked whether five career development supports were available to help them set goals and develop skills. For example, 67% of employers say regular conversations with managers about career paths are available, but only 42% of workers agree.
The best way to meet this current workforce need is with career navigation systems, which help learners and workers create a road map to good jobs. These systems in turn must be built on accurate information on jobs that are genuine pathways to opportunity. Let’s examine the main elements of what makes a robust career navigation system and the ways organizations develop job and career information for an effective system.
